IMPORTANT NOTICE Scuola del Cuoio uses FedEx or DHL couriers to ship and insure all parcels outside of Italy. Shipment cost is based on weight and volume of the package. The system will automatically quote the cost of shipping and insurance before you proceed to check-out. All items purchased from Scuola del Cuoio are made ensuing a shipment contract. Scuola del Cuoio remains responsible for the shipment until the parcel is delivered to the consignee's address. Customers are required to provide Scuola del Cuoio, the courier, Customs Offices, or any other entity involved with the logistics of the order with any information or personal information needed to allow a prompt delivery of the order.

Any order that includes products made of exotic skins (e.g. alligator, ostrich, python…) will be shipped as soon as the documents required and the Cites certification will be issued within 10 days from receiving the order. Because of Customs inspections delivery could delay.

US homeland and border security procedures imply that each courier, on behalf of the US Customs Service and the Department of the Treasury, must obtain from the Consignee of international shipments a "Customs Form 5106" completed in all its parts. If the Consignee - when required - fails to submit the form in a timely manner, the courier is authorized to return the parcel to the Sander, applying shipping charges and Italian Custom duties. In such eventuality, the Consignee is the sole responsible for any charge that Scuola del Cuoio will endorse to receive back the shipment.

Shipments may be charged with duties at destination.

RETURN POLICY

If a Scuola del Cuoio product does not meet customer satisfaction for any reason (size, color, product in general), Scuola del Cuoio must receive a registered letter within 14 days of purchase or the receipt of the merchandise. Scuola del Cuoio will replace the product or provide a refund of the merchandise not including the initial shipping charges, the shipping charges to receive the returned merchandise in Italy, and credit card commissions.

Mailing address: Scuola del Cuoio di Firenze Via San Giuseppe, 5R 50122 Florence, Italy

Upon receipt of the registered letter, the client will be contacted with specific procedures to return the merchandise, including shipping authorization (see below).

We will also accept e-mails vocalizing any return or exchange request, but please keep in mind that though we receive 99% of emails, if one is to be lost, proof of an e-mail will not suffice while a registered letter will. If Scuola del Cuoio does not respond to an e-mail with specific return procedures within 48 hours, please send us fax at +39-055-248-0337

Important note: The Refund and Exchange policy is not applicable on personalized or customized products. Customized products include but are not limited to: custom sized products, custom colors for a specific item(s) or monograms of any kind.

Due to very explicit rules and regulations regarding customs and duties, Scuola del Cuoio can only authorize the receipt and shipment of packages with DHL or FedEx couriers. All unauthorized packages that arrive at Scuola del Cuoio will be refused.

Shipping authorization requires Scuola del Cuoio to send its clients the Company Client Number for authorization. To obtain shipping authorization, please contact Scuola del Cuoio at: info@scuoladelcuoio.com, telephone: +39-055-244-533/4 or fax: +39-055-248-0337

Privacy Policy Statement

Scuola del Cuoio via San Giuseppe, 5r 50122 Florence, Italy

We can be reached via e-mail at info@scuoladelcuoio.com or you can reach us by telephone at +39-055-244-533 or +39-055-244-534

We collect the domain name and e-mail address of visitors to our web page, the e-mail addresses of those who communicate with us via e-mail, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, and payment information (e.g., credit card number and billing address).

The information we collect is used to improve the content of our Web page, to customize the content and layout of our page for each individual visitor, and to notify consumers about updates to our web site.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, alert visitors to new areas that we think might be of interest to them when they return to our site, and to record past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at info@scuoladelcuoio.com or calling us at +39-055-244-533.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Site visitors are provided with access to all information that we maintain about them including financial information, (we do not file credit card information), unique identifier information (e.g., customer number or password), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).

Consumers can access this information by logging into their private account.

If you feel that this site is not following its stated information policy, you may contact us by sending us an e-mail at info@scuoladelcuoio.com, or calling us at +39-055-244-533.

Conditions of Use

Welcome to ScuolaDelCuoio.com. Scuola del Cuoio Srl and/or its affiliates ("Scuola del Cuoio") provide website features to you subject to the following conditions. If you visit or shop at ScuolaDelCuoio.com or any other mirroring web address, you agree to accept these conditions. Please read them carefully. In addition, when you use any current or future service you also will be subject to the guidelines, terms, and agreements ("Terms") applicable to such service. If these conditions are inconsistent with such Terms, the Terms will overrule the conditions.

PRIVACY

Please review our Privacy Notice, which also governs your visit to ScuolaDelCuoio.com, in order to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit ScuolaDelCuoio.com or send us e-mails, you are communicating with us electronically. You agree to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the site. You consent that all agreements, notices, disclosures, and other communications that we provide you with electronically are legally equivalent to any other form of written communication (letters, faxes, etc.).

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Scuola del Cuoio or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Scuola del Cuoio and protected by U.S. and international copyright laws. All software used on this site is the property of Scuola del Cuoio or its software suppliers and protected by United States and international copyright laws.

TRADEMARKS

Scuola del Cuoio, ScuolaDelCuoio.com, ScuolaDelCuoio.it, LeatherSchool.com, LeatherSchool.it, Leather School of Florence, Leather School Florence, and all the graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Scuola del Cuoio. Scuola del Cuoio 's trademarks and trade dress may not be used in connection with any product or service that is not Scuola del Cuoio's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Scuola del Cuoio. All other trademarks not owned by Scuola del Cuoio that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Scuola del Cuoio.

PATENTS

One or more patents owned by Scuola del Cuoio apply to this site and to the features and services accessible via the site. Portions of this site operate under license of one or more patents.

LICENSE AND SITE ACCESS

Scuola del Cuoio grants you a limited license to access and make personal use of this site and not to download (other than page caching) ormodify any portion of it, except with the written consent of Scuola del Cuoio. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the written consent of Scuola del Cuoio. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Scuola del Cuoio without express written consent. You may not use any meta tags or any other "hidden text" utilizing Scuola del Cuoio 's name or trademarks without the written consent of Scuola del Cuoio. Any unauthorized use terminates the permission or license granted by Scuola del Cuoio. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ScuolaDelCuoio.com so long as the link does not portray Scuola del Cuoio, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Scuola del Cuoio logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Though Scuola del Cuoio sells products for children, only adults (over the age of 18) who can use a credit card or other accepted payment methods are permitted to purchase products on this site. If you are under 18, you may use ScuolaDelCuoio.com only with involvement of a parent or guardian. Scuola del Cuoio reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Scuola del Cuoio reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Scuola del Cuoio a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Scuola del Cuoio and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Scuola del Cuoio for all claims resulting from content you supply. Scuola del Cuoio has the right but not the obligation to monitor and edit or remove any activity or content. Scuola del Cuoio takes no responsibility and assumes no liability for any content posted by you or any third party.

COPYRIGHT COMPLAINTS

Scuola del Cuoio respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us by email or registered mail.

RISK OF LOSS

All items purchased from Scuola del Cuoio are made ensuing a shipment contract. Scuola del Cuoio remains responsible for the shipment until the parcel is delivered to the consignee’s address. Customers are required to provide Scuola del Cuoio, the courier, Customs Offices, or any other entity involved with the logistics of the order with any information or personal information needed to allow a prompt delivery of the order.

PRODUCT DESCRIPTIONS

Scuola del Cuoio attempts to be as accurate as possible. However, Scuola del Cuoio does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Scuola del Cuoio itself is not as described, your sole remedy is to return it in an unused condition.

PRICING

Except where noted otherwise, the List Price displayed for products on our website represents the retail price listed on the product itself. Shipments inside the European Community are subject to a 22% VAT tax added to the retail price. We charge your credit card after your order has been reviewed and approved, usually within 5 days from the order itself. Despite our best efforts, a small number of the items in our catalog may be priced incorrectly. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY SCUOLA DEL CUOIO ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SCUOLA DEL CUOIO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SCUOLA DEL CUOIO DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SCUOLA DEL CUOIO DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM SCUOLA DEL CUOIO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SCUOLA DEL CUOIO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

APPLICABLE LAW

By visiting ScuolaDelCuoio.com, you agree that the laws of the state of Italy, without regard to principles of conflict of laws, will govern these Conditions of Use in any dispute of any sort that might arise between you and Scuola del Cuoio.

DISPUTES

Any dispute relating in any way to your visit to ScuolaDelCuoio.com or to products or services sold or distributed by Scuola del Cuoio or through to ScuolaDelCuoio.com shall be adjudicated in Italy, and you consent to exclusive jurisdiction and venue in such courts.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies posted on this site. These policies also govern your visit to ScuolaDelCuoio.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

Scuola del Cuoio Srl Via San Giuseppe 5R 50122 – Firenze, Italy Ph: +39-055-244-533 Fax: +39-055-248-0337 Email: info@scuoladelcuoio.com

Notice and Procedure for Making Claims of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Scuola del Cuoio the written information specified below. Please note that this procedure is exclusively for notifying Scuola del Cuoio that your copyrighted material has been infringed. • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; • A description of the copyrighted work that you claim has been infringed upon; • A description of where the material that you claim is infringing is located on the site, including the auction ID number, if applicable; • Your address, telephone number, and e-mail address; • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; • A statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Mailing Addresses: Scuola del Cuoio Via San Giuseppe, 5R 50122 Firenze, Italia Telephone: (+39) 055-244-533 and (+39) 055244-534 Fax: (+39) 055-248-0337

Website: www.scuoladelcuoio.com
E-mail: info@ScuolaDelCuoio.com

Opening Hours:
Fall/Winter: Monday – Saturday 10am-6pm
Spring/Summer: Monday-Sunday 10am-6pm
Artisans are in the workshop Monday through Friday from 10am-5:30pm
*Please note that opening hours are subject to change

Useful information:

Scuola del Cuoio can be reached by its private entrance through the gardens behind the monumental Basilica of Santa Croce.

Scuola del Cuoio has a private entrance located at via San Giuseppe, 5R through the gardens behind the Church of Santa Croce. This private entrance allows visitors to also get a rare glance at the exterior monumental apse of the church. Follow the paved path to the small staircase (16 stairs) that lead into the ex-cloister, now Scuola del Cuoio. Once inside, follow the corridor to the very end and enter the workshops and showrooms. Scuola del Cuoio also has bathroom facilities open to its visitors. 

Online Dispute Resolution - European Community: ec.europa.eu/consumers/odr.

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